At Pixii, we have a wealth of expertise in power conversion and energy storage. With decades of experience in design, manufacturing, and sales of modular power conversion solutions, we have established ourselves as the innovative leaders in the industry.
Our solutions bring a new level of flexibility to energy storage, and we have a global reach through our partnerships. Based in Norway, we are committed to helping our clients around the world transition to a more electrified and sustainable future. Unprecedented modularity allows homes and businesses to scale to their needs, speeding up the transition to green energy.
At Pixii, we dare say we have a unique company culture. We are passionate and enthusiastic, and even a bit impatient. Our minds are set on growth, and we can´t wait to bring the universal advantages of our solutions to new customers and new markets. The more we grow, the faster the transition to greener energy. We are good colleagues, even friends. There is plenty of room to try, and to fail. We work hard, always supporting each other and have lots of fun on the way.
Are you ready to make a difference and help us lead the way into a more sustainable energy future?
The Support Coordinator is an important new add-on to the Pixii organization. The target of the role is to handle external inquiries globally, by coordinating and distributing inquiries to relevant persons internally. You will cooperate closely with the various departments in Pixii and will contribute on developing processes to secure efficiency and scalability for the inquiries we receive. The Support Coordinator will also be a first line of support for small inquiries, but will mainly focus on managing and directing inquiries to the right persons. The Support Coordinator will contribute in finding more efficient ways of handling/mapping inquiries with right tools and pipelines, for the convenience of both Pixii and our customers. The Support Coordinator will furthermore be responsible for creating, extracting and using different Tags to analyze data, to eventually improve the customer satisfaction.
The Support Coordinator will work in a hyper-growth environment and must be comfortable with high pace.
You will further on have good opportunities to influence and create results in the company’s international growth.
If you don’t meet all requirements listed above, no problem. We encourage you to apply if you find this position interesting and have a strong motivation to learn by doing. And as a high growth company, there might also be other positions where your skills and competencies can be of interest to us.
Liptovský Mikuláš (Slovakia) is the preferred office location for this position.
Start: As soon as possible
Reports to: Support & Commissioning Manager in the Customer Success department