{"id":30355,"date":"2023-12-08T13:09:02","date_gmt":"2023-12-08T13:09:02","guid":{"rendered":"https:\/\/www.pixii.com\/rma-prozess\/"},"modified":"2026-03-26T11:28:29","modified_gmt":"2026-03-26T11:28:29","slug":"rma-prozess","status":"publish","type":"page","link":"https:\/\/www.pixii.com\/de\/rma-prozess\/","title":{"rendered":"RMA-Prozess"},"content":{"rendered":"\r\n<div class=\"pixii-page-header-block has-pixii-black-background-color alignfull\">\r\n\t\r\n\t<div class=\"container\" style=\"background-image: url('https:\/\/www.pixii.com\/wp-content\/uploads\/2023\/04\/pixii_header_cube.jpg'); \">\r\n\t\t<div class=\"block-content\">\r\n\t\t\t<div class=\"tag\">Support<\/div>\r\n\t\t\t<div class=\"text\">\u00dcberblick \u00fcber den RMA-Prozess (Return Merchandise Authorization) von Pixii<\/div>\r\n\t\t\t\t\t<\/div>\r\n\t<\/div>\r\n<\/div>\r\n\n<div style=\"height:20px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n<div class=\"wp-block-buttons is-content-justification-left is-layout-flex wp-container-core-buttons-is-layout-fdcfc74e wp-block-buttons-is-layout-flex\">\n<div class=\"wp-block-button is-style-fill\"><a class=\"wp-block-button__link has-pixii-blue-background-color has-background wp-element-button\" href=\"https:\/\/www.pixii.com\/de\/?page_id=30356\" style=\"border-radius:0px\">RMA einreichen<\/a><\/div>\n<\/div>\n\n<p>Pixii stellt sicher, dass Kund*innen Produkte, die innerhalb der Garantiezeit oder des Service Level Agreements (SLA) nicht ordnungsgem\u00e4\u00df funktionieren, unkompliziert \u00fcber den RMA\u2011Prozess (Return Merchandise Authorization) zur\u00fcckgeben k\u00f6nnen.<br\/>Das zugeh\u00f6rige RMA\u2011Flussdiagramm zeigt \u00fcbersichtlich alle Schritte \u2013 von der initialen Reklamation \u00fcber die technische Pr\u00fcfung bis hin zu Austausch oder Reparatur gem\u00e4\u00df den geltenden Bedingungen. Zudem beschreibt es klar die jeweiligen Rollen und Verantwortlichkeiten aller beteiligten Funktionen, um einen transparenten und effizienten Ablauf sicherzustellen.  <\/p>\n\n<div style=\"height:20px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n<figure class=\"wp-block-image alignwide size-full\"><img decoding=\"async\" src=\"https:\/\/www.pixii.com\/wp-content\/uploads\/2023\/12\/rma_new.svg\" alt=\"\" class=\"wp-image-3007\"\/><\/figure>\n\n<div style=\"height:20px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n<div class=\"wp-block-buttons is-content-justification-left is-layout-flex wp-container-core-buttons-is-layout-fdcfc74e wp-block-buttons-is-layout-flex\">\n<div class=\"wp-block-button is-style-fill\"><a class=\"wp-block-button__link has-pixii-blue-background-color has-background wp-element-button\" href=\"https:\/\/www.pixii.com\/wp-content\/uploads\/2023\/12\/rma_file.pdf\" style=\"border-radius:0px\" target=\"_blank\" rel=\"noreferrer noopener\">RMA-Flussdiagramm herunterladen<\/a><\/div>\n<\/div>\n\n<div style=\"height:100px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n","protected":false},"excerpt":{"rendered":"<p>Pixii stellt sicher, dass Kund*innen Produkte, die innerhalb der Garantiezeit oder des Service Level Agreements (SLA) nicht ordnungsgem\u00e4\u00df funktionieren, unkompliziert \u00fcber den RMA\u2011Prozess (Return Merchandise Authorization) zur\u00fcckgeben k\u00f6nnen.Das zugeh\u00f6rige RMA\u2011Flussdiagramm zeigt \u00fcbersichtlich alle Schritte \u2013 von der initialen Reklamation \u00fcber die technische Pr\u00fcfung bis hin zu Austausch oder Reparatur gem\u00e4\u00df den geltenden Bedingungen. Zudem beschreibt&#8230;<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"content-type":"","footnotes":""},"class_list":["post-30355","page","type-page","status-publish","hentry"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v26.8 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>RMA-Prozess - Pixii<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.pixii.com\/de\/?page_id=30355\" \/>\n<meta property=\"og:locale\" content=\"de_DE\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"RMA-Prozess - Pixii\" \/>\n<meta property=\"og:description\" content=\"Pixii stellt sicher, dass Kund*innen Produkte, die innerhalb der Garantiezeit oder des Service Level Agreements (SLA) nicht ordnungsgem\u00e4\u00df funktionieren, unkompliziert \u00fcber den RMA\u2011Prozess (Return Merchandise Authorization) zur\u00fcckgeben k\u00f6nnen.Das zugeh\u00f6rige RMA\u2011Flussdiagramm zeigt \u00fcbersichtlich alle Schritte \u2013 von der initialen Reklamation \u00fcber die technische Pr\u00fcfung bis hin zu Austausch oder Reparatur gem\u00e4\u00df den geltenden Bedingungen. 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