{"id":4449,"date":"2024-09-23T08:17:59","date_gmt":"2024-09-23T08:17:59","guid":{"rendered":"https:\/\/pixiidev1.wpengine.com\/?page_id=4449"},"modified":"2026-05-11T11:38:28","modified_gmt":"2026-05-11T11:38:28","slug":"services-support","status":"publish","type":"page","link":"https:\/\/www.pixii.com\/es\/services-support\/","title":{"rendered":"Services &amp; Support"},"content":{"rendered":"\r\n<div class=\"pixii-page-header-block has-pixii-black-background-color alignfull\">\r\n\t\r\n\t<div class=\"container\" style=\"background-image: url('https:\/\/www.pixii.com\/wp-content\/uploads\/2023\/04\/pixii_header_cube.jpg'); \">\r\n\t\t<div class=\"block-content\">\r\n\t\t\t<div class=\"tag\">SERVICES MAKE A DIFFERENCE<\/div>\r\n\t\t\t<div class=\"text\">Get more out of your Pixii BESS with our support and service team. Our AI assistant, Dr. Pixii is also eager to answer any question you may have&#8230;<\/div>\r\n\t\t\t\t\t\t<div class=\"down-arrow\"><\/div>\r\n\t\t\t\t\t<\/div>\r\n\t<\/div>\r\n<\/div>\r\n\n\n\r\n\r\n<div class=\"pixii-dr-pixii-block alignfull\">\r\n\t<div class=\"container\">\r\n\t\t\r\n\t\t<div class=\"tag\">MEET<\/div>\r\n\t\t<div class=\"header\">Dr. Pixii<\/div>\r\n\t\t<div class=\"desc\">Our AI assistant is ready to help you with questions about our products and services.<\/div>\r\n\t\t<div class=\"columns\">\r\n\t\t\t<div class=\"column dr\">\r\n\t\t\t\t<div class=\"speach_baloon\"><span>How may I assist you today?<\/span><\/div>\r\n\t\t\t\t<div class=\"animation\">\r\n\t\t\t\t\t<picture>\r\n\t\t\t\t\t\t<source srcset=\"https:\/\/www.pixii.com\/wp-content\/themes\/pixii\/blocks\/dr-pixii\/images\/dr_pixii_animation.webp\" type=\"image\/webp\">\r\n\t\t\t\t\t\t<img decoding=\"async\" src=\"https:\/\/api.pixii.io\/v1\/static\/external\/dr-pixii\/all_frames\/drPixi_220x220_final_v1_00000.png\"> \r\n\t\t\t\t\t<\/picture>\r\n\t\t\t\t<\/div>\r\n\t\t\t<\/div>\r\n\t\t\t<div class=\"column form\">\r\n\t\t\t\t<div class=\"textbox\"><input type=\"text\" id=\"question\" placeholder=\"Type your question here in your preferred language \"><\/div>\r\n\t\t\t\t<div class=\"submit_button\"><input type=\"submit\" value=\"Send your question\"><\/div>\r\n\t\t\t<\/div>\r\n\t\t<\/div>\r\n\t<\/div>\r\n<\/div>\r\n\r\n\t\r\n<script>\r\n\tjQuery(function() {\r\n\t\t\r\n\t\tjQuery('.pixii-dr-pixii-block #question').on('keypress',function(e) {\r\n\t\t\tif(e.which == 13) {\r\n\t\t\t\te.preventDefault();\r\n\t\t\t\tjQuery('.pixii-dr-pixii-block .submit_button input').trigger('click');\r\n\t\t\t}\r\n\t\t});\r\n\t\t\r\n\t\tjQuery('.pixii-dr-pixii-block .submit_button input').on('click', function(){\r\n\t\t\t\r\n\t\t\tif(jQuery('.pixii-dr-pixii-block #question').val() != \"\")\r\n\t\t\t{\r\n\t\t\t\tif(jQuery('#ai_bot_badge').length > 0)\r\n\t\t\t\t\tjQuery('#ai_bot_badge').trigger('click');\r\n\t\t\t}\r\n\t\t});\r\n\t});\r\n<\/script>\r\n\n\n\r\n<div class=\"pixii-links-with-icons-block alignfull\">\r\n\t<div class=\"container\">\r\n\t\t\r\n\t\t\t\t\r\n\t\t<div class=\"links_container\">\r\n\t\t\t\t\t\t<a href=\"https:\/\/academy.pixii.com\/\" target=\"_blank\">\r\n\t\t\t\t\t<div class=\"link\" data-id=\"1\">\r\n\t\t\t\t\t\t\r\n\t\t\t\t\t\t\t\t\t\t\t\t\r\n\t\t\t\t\t\t<div class=\"icon\"><lottie-player  id=\"player_1\" src=\"https:\/\/www.pixii.com\/wp-content\/uploads\/2023\/04\/academy.json\" speed=\"1.5\" background=\"transparent\" ><\/lottie-player><\/div>\r\n\t\t\t\t\t\t<div class=\"text\">Join Pixii Academy<\/div>\r\n\t\t\t\t\t<\/div>\r\n\t\t\t\t<\/a>\r\n\t\t\t\t\t\t<a href=\"https:\/\/www.pixii.com\/support-form\/\" target=\"_blank\">\r\n\t\t\t\t\t<div class=\"link\" data-id=\"2\">\r\n\t\t\t\t\t\t\r\n\t\t\t\t\t\t\t\t\t\t\t\t\r\n\t\t\t\t\t\t<div class=\"icon\"><lottie-player  id=\"player_2\" src=\"https:\/\/www.pixii.com\/wp-content\/uploads\/2024\/09\/contact-support.json\" speed=\"1.5\" background=\"transparent\" ><\/lottie-player><\/div>\r\n\t\t\t\t\t\t<div class=\"text\">Submit a support request<\/div>\r\n\t\t\t\t\t<\/div>\r\n\t\t\t\t<\/a>\r\n\t\t\t\t\t\t<a href=\"https:\/\/www.pixii.com\/commissioning\" target=\"_blank\">\r\n\t\t\t\t\t<div class=\"link\" data-id=\"3\">\r\n\t\t\t\t\t\t\r\n\t\t\t\t\t\t\t\t\t\t\t\t\r\n\t\t\t\t\t\t<div class=\"icon\"><lottie-player  id=\"player_3\" src=\"https:\/\/www.pixii.com\/wp-content\/uploads\/2024\/09\/commissioning.json\" speed=\"1.5\" background=\"transparent\" ><\/lottie-player><\/div>\r\n\t\t\t\t\t\t<div class=\"text\">Start commissioning  process<\/div>\r\n\t\t\t\t\t<\/div>\r\n\t\t\t\t<\/a>\r\n\t\t\t\t\t\t<a href=\"https:\/\/www.pixii.com\/rma-form\/\" target=\"_blank\">\r\n\t\t\t\t\t<div class=\"link\" data-id=\"4\">\r\n\t\t\t\t\t\t\r\n\t\t\t\t\t\t\t\t\t\t\t\t\r\n\t\t\t\t\t\t<div class=\"icon\"><lottie-player  id=\"player_4\" src=\"https:\/\/www.pixii.com\/wp-content\/uploads\/2022\/12\/submit_rma.json\" speed=\"1.5\" background=\"transparent\" ><\/lottie-player><\/div>\r\n\t\t\t\t\t\t<div class=\"text\">Submit an RMA<\/div>\r\n\t\t\t\t\t<\/div>\r\n\t\t\t\t<\/a>\r\n\t\t\t\t<\/div>\r\n\t\t\r\n\t\t<script>\r\n\t\t\tjQuery('.pixii-links-with-icons-block .container a div.link').on('mouseover', function(e){\r\n\t\t\t\t\r\n\t\t\t\tvar id = jQuery(this).attr('data-id');\r\n\t\t\t\tvar plyr = jQuery(this).find('#player_'+ id);\r\n\t\t\t\tplyr[0].play();\r\n\t\t\t\tplyr.on('complete',function(e){\r\n\t\t\t\t\tplyr[0].stop();\r\n\t\t\t\t});\r\n\t\t\t});\t\r\n\t\t\t\r\n\t\t\tjQuery('.pixii-links-with-icons-block .container a').on('click', function(e){\r\n\t\t\t\t\r\n\t\t\t\tif(jQuery(this).attr('href') == \"#\")\r\n\t\t\t\t\te.preventDefault();\r\n\t\t\t});\t\r\n\t\t<\/script>\r\n\t<\/div>\r\n<\/div>\r\n\n\n\n<div style=\"height:50px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<h2 class=\"wp-block-heading\">Services that truly make a difference<\/h2>\n\n\n\n<p class=\"has-22-px-font-size wp-block-paragraph\">Our comprehensive services are designed to meet your need to maximize operational efficiency and extend the life of your devices, all while ensuring they remain within warranty terms and conditions. <\/p>\n\n\n\n<figure class=\"wp-block-image size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"835\" height=\"470\" src=\"https:\/\/www.pixii.com\/wp-content\/uploads\/2024\/10\/01-Intro.jpg\" alt=\"\" class=\"wp-image-4781\" srcset=\"https:\/\/www.pixii.com\/wp-content\/uploads\/2024\/10\/01-Intro.jpg 835w, https:\/\/www.pixii.com\/wp-content\/uploads\/2024\/10\/01-Intro-300x169.jpg 300w, https:\/\/www.pixii.com\/wp-content\/uploads\/2024\/10\/01-Intro-150x84.jpg 150w, https:\/\/www.pixii.com\/wp-content\/uploads\/2024\/10\/01-Intro-768x432.jpg 768w\" sizes=\"auto, (max-width: 835px) 100vw, 835px\" \/><figcaption class=\"wp-element-caption\">We have a network of skilled service technicians ready to support you any time <\/figcaption><\/figure>\n\n\n\n<p class=\"wp-block-paragraph\">With our tailored SLAs, we help take some of the responsibility off your plate and onto ours. Whether you need just a little support (SLA Bronze) or prefer a more comprehensive package (SLA Gold), we\u2019ve got you covered.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">It&#8217;s important to note that certain aspects of maintenance are essential to keep your devices in good working order and within the terms of the warranty.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Of course, you are not obligated to enter into any SLA. If you decide to manage things yourself, we\u2019ll provide you with all the necessary documentation for tasks like preparation, installation, commissioning, setup, and calibration, so you can take care of them on your own.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">For more details on our SLA options and how they can help protect your investment, feel free to contact your local sales representative. <\/p>\n\n\n\n<p class=\"wp-block-paragraph\">We\u2019re always here to assist!<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">Service level agreements<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">Our Service Level Agreements (SLAs) offer tailored support to meet your needs. Each SLA offers increasing levels of service, with faster response times and more comprehensive monitoring and support as you move from Bronze to Gold.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">After 5 years with a continuous  <strong>Silver<\/strong> or <strong>Gold<\/strong> SLA, you are eligible to an extended warranty of 5 years.<\/p>\n\n\n\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-8f761849 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<div class=\"wp-block-buttons is-content-justification-left is-layout-flex wp-container-core-buttons-is-layout-63375db1 wp-block-buttons-is-layout-flex\">\n<div class=\"wp-block-button is-style-fill\"><a class=\"wp-block-button__link has-pixii-blue-background-color has-background wp-element-button\" href=\"#compare_service_level_tiers\" style=\"border-radius:0px\">Compare our SLA  tiers<\/a><\/div>\n<\/div>\n<\/div>\n<\/div>\n\n\n\n<div style=\"height:50px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<h3 class=\"wp-block-heading h-gray-background has-pixii-blue-background-color has-background\">Services covered with our SLAs<\/h3>\n\n\n\r\n<section class=\"pixii-faq\">\r\n\t\r\n\t<div class=\"faqkartlar\">\r\n\t\t\r\n\t\t\t\t\t\t\t\t<div class=\"faqkart\">\r\n\t\t\t\t<div class=\"accordion-block_d5af44bb38d65698903ad6a5e9136683 baslik\">\r\n\t\t\t\t\t\t\t\t\t\t\t<img decoding=\"async\" src=\"https:\/\/www.pixii.com\/wp-content\/uploads\/2025\/02\/customized-solution-planning-and-engineering_sk.svg\" alt=\"\">\r\n\t\t\t\t\t\t\t\t\t\t<h3>Customized solution planning and engineering<\/h3>\r\n\t\t\t\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"29\" height=\"29\" viewBox=\"0 0 29 29\">\r\n\t\t\t\t\t  <line id=\"yatay\" id=\"Line_335\" data-name=\"Line 335\" y2=\"29\" transform=\"translate(29 14.5) rotate(90)\" fill=\"none\" stroke=\"#000\" stroke-width=\"2\"\/>\r\n\t\t\t\t\t  <line id=\"dik\" id=\"Line_334\" data-name=\"Line 334\" y2=\"29\" transform=\"translate(14.5)\" fill=\"none\" stroke=\"#000\" stroke-width=\"2\"\/>\r\n\t\t\t\t\t<\/svg>\r\n\t\t\t\t<\/div>\r\n\t\t\t\t<div class=\"panel\">\r\n\t\t\t\t\t<div class=\"panel-icerik\">\r\n\t\t\t\t\t\t<!-- Esnek \u0130\u00e7erik -->\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<p>We ensure your installation is fully planned and documented for smooth integration. For larger systems, project planning aligns delivery and commissioning with your needs. Documentation is provided before or during delivery.<\/p>\n<p>Pixii determines whether customized or standard installation documentation is required based on system size, power, and project complexity.<\/p>\n<p>Our package includes system specs, site preparation, installation details, and relevant schematics.<\/p>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img decoding=\"async\" src=\"https:\/\/www.pixii.com\/wp-content\/uploads\/2024\/10\/02-Customized-solution-planning.jpg\" alt=\"\">\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\r\n\t\t\t\t<\/div>\r\n\t\t\t<\/div>\r\n\t\t\t\t\t\t<div class=\"faqkart\">\r\n\t\t\t\t<div class=\"accordion-block_d5af44bb38d65698903ad6a5e9136683 baslik\">\r\n\t\t\t\t\t\t\t\t\t\t\t<img decoding=\"async\" src=\"https:\/\/www.pixii.com\/wp-content\/uploads\/2025\/02\/remote_commissioning_sk.svg\" alt=\"\">\r\n\t\t\t\t\t\t\t\t\t\t<h3>Remote commissioning<\/h3>\r\n\t\t\t\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"29\" height=\"29\" viewBox=\"0 0 29 29\">\r\n\t\t\t\t\t  <line id=\"yatay\" id=\"Line_335\" data-name=\"Line 335\" y2=\"29\" transform=\"translate(29 14.5) rotate(90)\" fill=\"none\" stroke=\"#000\" stroke-width=\"2\"\/>\r\n\t\t\t\t\t  <line id=\"dik\" id=\"Line_334\" data-name=\"Line 334\" y2=\"29\" transform=\"translate(14.5)\" fill=\"none\" stroke=\"#000\" stroke-width=\"2\"\/>\r\n\t\t\t\t\t<\/svg>\r\n\t\t\t\t<\/div>\r\n\t\t\t\t<div class=\"panel\">\r\n\t\t\t\t\t<div class=\"panel-icerik\">\r\n\t\t\t\t\t\t<!-- Esnek \u0130\u00e7erik -->\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<p>Commissioning ensures all components are installed and tested to meet operational requirements, and must be performed by a Pixii engineer or a certified subcontractor.<\/p>\n<p>For remote commissioning, systems need to be fully installed, connected, and powered as specified in the Pixii System Documentation. Before we begin, you&#8217;ll need to submit details on system operation via the <a href=\"https:\/\/www.pixii.com\/es\/commissioning\/\" target=\"_blank\" rel=\"noopener\">Commissioning Procedure Form<\/a>.<\/p>\n<p>The installer must be on-site and available during the commissioning.<\/p>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<table>\r\n\t\t\t\t\t\t\t\t\t<tr>\r\n\t\t\t\t\t\t\t\t\t\t<th colspan=\"20\">Remote commissioning procedure includes:<\/th>\r\n\t\t\t\t\t\t\t\t\t<\/tr>\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<tr  >\r\n\t\t\t\t\t\t\t\t\t\t\t\t<td>Upgrade of software to the latest revision <\/td>\r\n\t\t\t\t\t\t\t\t\t\t\t\t<td style=\"text-align: right;\">Mandatory<\/td>\r\n\t\t\t\t\t\t\t\t\t\t\t<\/tr>\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<tr  >\r\n\t\t\t\t\t\t\t\t\t\t\t\t<td>Configuration of batteries <\/td>\r\n\t\t\t\t\t\t\t\t\t\t\t\t<td style=\"text-align: right;\">Mandatory<\/td>\r\n\t\t\t\t\t\t\t\t\t\t\t<\/tr>\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<tr  >\r\n\t\t\t\t\t\t\t\t\t\t\t\t<td>Setting correct grid settings <\/td>\r\n\t\t\t\t\t\t\t\t\t\t\t\t<td style=\"text-align: right;\">Mandatory<\/td>\r\n\t\t\t\t\t\t\t\t\t\t\t<\/tr>\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<tr  >\r\n\t\t\t\t\t\t\t\t\t\t\t\t<td>IP &#8211; Address configuration <\/td>\r\n\t\t\t\t\t\t\t\t\t\t\t\t<td style=\"text-align: right;\">If applicable<\/td>\r\n\t\t\t\t\t\t\t\t\t\t\t<\/tr>\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<tr  >\r\n\t\t\t\t\t\t\t\t\t\t\t\t<td>Configuration of AC-meter(s) <\/td>\r\n\t\t\t\t\t\t\t\t\t\t\t\t<td style=\"text-align: right;\">If applicable<\/td>\r\n\t\t\t\t\t\t\t\t\t\t\t<\/tr>\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<tr  >\r\n\t\t\t\t\t\t\t\t\t\t\t\t<td>Master\/Client configuration (multi-cabinet systems) <\/td>\r\n\t\t\t\t\t\t\t\t\t\t\t\t<td style=\"text-align: right;\">If applicable<\/td>\r\n\t\t\t\t\t\t\t\t\t\t\t<\/tr>\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<tr  >\r\n\t\t\t\t\t\t\t\t\t\t\t\t<td>Configuration of communication with higher level EMS <\/td>\r\n\t\t\t\t\t\t\t\t\t\t\t\t<td style=\"text-align: right;\">If applicable<\/td>\r\n\t\t\t\t\t\t\t\t\t\t\t<\/tr>\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<tr  >\r\n\t\t\t\t\t\t\t\t\t\t\t\t<td>Configuration of the system services <\/td>\r\n\t\t\t\t\t\t\t\t\t\t\t\t<td style=\"text-align: right;\">If applicable<\/td>\r\n\t\t\t\t\t\t\t\t\t\t\t<\/tr>\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<tr  >\r\n\t\t\t\t\t\t\t\t\t\t\t\t<td>Battery calibration (LFP batteries) <\/td>\r\n\t\t\t\t\t\t\t\t\t\t\t\t<td style=\"text-align: right;\">Mandatory<\/td>\r\n\t\t\t\t\t\t\t\t\t\t\t<\/tr>\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<tr  >\r\n\t\t\t\t\t\t\t\t\t\t\t\t<td>Charge\/Discharge tests <\/td>\r\n\t\t\t\t\t\t\t\t\t\t\t\t<td style=\"text-align: right;\">Mandatory<\/td>\r\n\t\t\t\t\t\t\t\t\t\t\t<\/tr>\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<tr  >\r\n\t\t\t\t\t\t\t\t\t\t\t\t<td>Commissioning documentation (SAT, testing results) <\/td>\r\n\t\t\t\t\t\t\t\t\t\t\t\t<td style=\"text-align: right;\">Mandatory<\/td>\r\n\t\t\t\t\t\t\t\t\t\t\t<\/tr>\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/table>\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\r\n\t\t\t\t<\/div>\r\n\t\t\t<\/div>\r\n\t\t\t\t\t\t<div class=\"faqkart\">\r\n\t\t\t\t<div class=\"accordion-block_d5af44bb38d65698903ad6a5e9136683 baslik\">\r\n\t\t\t\t\t\t\t\t\t\t\t<img decoding=\"async\" src=\"https:\/\/www.pixii.com\/wp-content\/uploads\/2025\/02\/on-site-commissioning_sk.svg\" alt=\"\">\r\n\t\t\t\t\t\t\t\t\t\t<h3>On-site commissioning<\/h3>\r\n\t\t\t\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"29\" height=\"29\" viewBox=\"0 0 29 29\">\r\n\t\t\t\t\t  <line id=\"yatay\" id=\"Line_335\" data-name=\"Line 335\" y2=\"29\" transform=\"translate(29 14.5) rotate(90)\" fill=\"none\" stroke=\"#000\" stroke-width=\"2\"\/>\r\n\t\t\t\t\t  <line id=\"dik\" id=\"Line_334\" data-name=\"Line 334\" y2=\"29\" transform=\"translate(14.5)\" fill=\"none\" stroke=\"#000\" stroke-width=\"2\"\/>\r\n\t\t\t\t\t<\/svg>\r\n\t\t\t\t<\/div>\r\n\t\t\t\t<div class=\"panel\">\r\n\t\t\t\t\t<div class=\"panel-icerik\">\r\n\t\t\t\t\t\t<!-- Esnek \u0130\u00e7erik -->\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<p>In some cases, on-site commissioning by a Pixii technician may be necessary. Requests are assessed individually based on the complexity of the installation and the level of solution customization.<\/p>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<table>\r\n\t\t\t\t\t\t\t\t\t<tr>\r\n\t\t\t\t\t\t\t\t\t\t<th colspan=\"20\">On-site commissioning procedures (additional to remote commissioning procedures)<\/th>\r\n\t\t\t\t\t\t\t\t\t<\/tr>\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<tr  >\r\n\t\t\t\t\t\t\t\t\t\t\t\t<td>Visual inspection of cabinet, components, wiring, filters, blind panels <\/td>\r\n\t\t\t\t\t\t\t\t\t\t\t\t<td style=\"text-align: right;\">Mandatory<\/td>\r\n\t\t\t\t\t\t\t\t\t\t\t<\/tr>\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<tr  >\r\n\t\t\t\t\t\t\t\t\t\t\t\t<td>Torque check on all AC input cables and battery input cables <\/td>\r\n\t\t\t\t\t\t\t\t\t\t\t\t<td style=\"text-align: right;\">Mandatory<\/td>\r\n\t\t\t\t\t\t\t\t\t\t\t<\/tr>\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<tr  >\r\n\t\t\t\t\t\t\t\t\t\t\t\t<td>Check of network devices and communication <\/td>\r\n\t\t\t\t\t\t\t\t\t\t\t\t<td style=\"text-align: right;\">Mandatory<\/td>\r\n\t\t\t\t\t\t\t\t\t\t\t<\/tr>\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/table>\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img decoding=\"async\" src=\"https:\/\/www.pixii.com\/wp-content\/uploads\/2025\/02\/03-Onsite-commissioning.jpg\" alt=\"\">\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\r\n\t\t\t\t<\/div>\r\n\t\t\t<\/div>\r\n\t\t\t\t\t\t<div class=\"faqkart\">\r\n\t\t\t\t<div class=\"accordion-block_d5af44bb38d65698903ad6a5e9136683 baslik\">\r\n\t\t\t\t\t\t\t\t\t\t\t<img decoding=\"async\" src=\"https:\/\/www.pixii.com\/wp-content\/uploads\/2025\/02\/annual-maintenance_sk.svg\" alt=\"\">\r\n\t\t\t\t\t\t\t\t\t\t<h3>Annual maintenance<\/h3>\r\n\t\t\t\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"29\" height=\"29\" viewBox=\"0 0 29 29\">\r\n\t\t\t\t\t  <line id=\"yatay\" id=\"Line_335\" data-name=\"Line 335\" y2=\"29\" transform=\"translate(29 14.5) rotate(90)\" fill=\"none\" stroke=\"#000\" stroke-width=\"2\"\/>\r\n\t\t\t\t\t  <line id=\"dik\" id=\"Line_334\" data-name=\"Line 334\" y2=\"29\" transform=\"translate(14.5)\" fill=\"none\" stroke=\"#000\" stroke-width=\"2\"\/>\r\n\t\t\t\t\t<\/svg>\r\n\t\t\t\t<\/div>\r\n\t\t\t\t<div class=\"panel\">\r\n\t\t\t\t\t<div class=\"panel-icerik\">\r\n\t\t\t\t\t\t<!-- Esnek \u0130\u00e7erik -->\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<p>To extend system life, periodic inspections are required as outlined in the <em>Pixii Warranty Statement<\/em>. These must be done by a Pixii engineer or certified subcontractor.<\/p>\n<p>At least one preventative maintenance check per year is mandatory, though more frequent visits may be needed for tasks like filter replacement or air conditioning cleaning, depending on local conditions. These extra tasks are not included in the SLA price.<\/p>\n<p>Pixii may perform a remote pre-check to decide if a full site visit is needed. All activities will be scheduled with the customer.<\/p>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<table>\r\n\t\t\t\t\t\t\t\t\t<tr>\r\n\t\t\t\t\t\t\t\t\t\t<th colspan=\"20\">Annual maintenance service incudes: <\/th>\r\n\t\t\t\t\t\t\t\t\t<\/tr>\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<tr  >\r\n\t\t\t\t\t\t\t\t\t\t\t\t<td>Visual inspection of exterior and interior of the cabinet <\/td>\r\n\t\t\t\t\t\t\t\t\t\t\t\t<td style=\"text-align: right;\">Mandatory<\/td>\r\n\t\t\t\t\t\t\t\t\t\t\t<\/tr>\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<tr  >\r\n\t\t\t\t\t\t\t\t\t\t\t\t<td>Check for damages of cables\/ connectors\/ fans\/ heaters\/ SPDs\/ breakers\/ Aux-contacts\/ Smoke detector <\/td>\r\n\t\t\t\t\t\t\t\t\t\t\t\t<td style=\"text-align: right;\">Mandatory<\/td>\r\n\t\t\t\t\t\t\t\t\t\t\t<\/tr>\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<tr  >\r\n\t\t\t\t\t\t\t\t\t\t\t\t<td>Torque check on all specified components <\/td>\r\n\t\t\t\t\t\t\t\t\t\t\t\t<td style=\"text-align: right;\">Mandatory<\/td>\r\n\t\t\t\t\t\t\t\t\t\t\t<\/tr>\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<tr  >\r\n\t\t\t\t\t\t\t\t\t\t\t\t<td>Check Pixii boxes, batteries, alarms <\/td>\r\n\t\t\t\t\t\t\t\t\t\t\t\t<td style=\"text-align: right;\">Mandatory<\/td>\r\n\t\t\t\t\t\t\t\t\t\t\t<\/tr>\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<tr  >\r\n\t\t\t\t\t\t\t\t\t\t\t\t<td>Check all power supply <\/td>\r\n\t\t\t\t\t\t\t\t\t\t\t\t<td style=\"text-align: right;\">Mandatory<\/td>\r\n\t\t\t\t\t\t\t\t\t\t\t<\/tr>\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<tr  >\r\n\t\t\t\t\t\t\t\t\t\t\t\t<td>Check air-condition unit  <\/td>\r\n\t\t\t\t\t\t\t\t\t\t\t\t<td style=\"text-align: right;\">If\u00a0applicable<\/td>\r\n\t\t\t\t\t\t\t\t\t\t\t<\/tr>\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<tr  >\r\n\t\t\t\t\t\t\t\t\t\t\t\t<td>Replace inlet\/outlet filters  <\/td>\r\n\t\t\t\t\t\t\t\t\t\t\t\t<td style=\"text-align: right;\">If\u00a0applicable<\/td>\r\n\t\t\t\t\t\t\t\t\t\t\t<\/tr>\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<tr  >\r\n\t\t\t\t\t\t\t\t\t\t\t\t<td>Update software (gateway, modules) <\/td>\r\n\t\t\t\t\t\t\t\t\t\t\t\t<td style=\"text-align: right;\">If\u00a0needed<\/td>\r\n\t\t\t\t\t\t\t\t\t\t\t<\/tr>\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<tr  >\r\n\t\t\t\t\t\t\t\t\t\t\t\t<td>Check communication of cabinets Air-condition unit &#8211; self test  <\/td>\r\n\t\t\t\t\t\t\t\t\t\t\t\t<td style=\"text-align: right;\">If\u00a0applicable<\/td>\r\n\t\t\t\t\t\t\t\t\t\t\t<\/tr>\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<tr  >\r\n\t\t\t\t\t\t\t\t\t\t\t\t<td>Clean (dust removal, etc.) <\/td>\r\n\t\t\t\t\t\t\t\t\t\t\t\t<td style=\"text-align: right;\">Mandatory<\/td>\r\n\t\t\t\t\t\t\t\t\t\t\t<\/tr>\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<tr  >\r\n\t\t\t\t\t\t\t\t\t\t\t\t<td>Change filters and faulty components within warranty <\/td>\r\n\t\t\t\t\t\t\t\t\t\t\t\t<td style=\"text-align: right;\">Mandatory<\/td>\r\n\t\t\t\t\t\t\t\t\t\t\t<\/tr>\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<tr  >\r\n\t\t\t\t\t\t\t\t\t\t\t\t<td>Annual maintenance documentation <\/td>\r\n\t\t\t\t\t\t\t\t\t\t\t\t<td style=\"text-align: right;\">Mandatory<\/td>\r\n\t\t\t\t\t\t\t\t\t\t\t<\/tr>\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/table>\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\r\n\t\t\t\t<\/div>\r\n\t\t\t<\/div>\r\n\t\t\t\t\t\t<div class=\"faqkart\">\r\n\t\t\t\t<div class=\"accordion-block_d5af44bb38d65698903ad6a5e9136683 baslik\">\r\n\t\t\t\t\t\t\t\t\t\t\t<img decoding=\"async\" src=\"https:\/\/www.pixii.com\/wp-content\/uploads\/2025\/02\/batteries-performance-check_sk.svg\" alt=\"\">\r\n\t\t\t\t\t\t\t\t\t\t<h3>Batteries performance check<\/h3>\r\n\t\t\t\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"29\" height=\"29\" viewBox=\"0 0 29 29\">\r\n\t\t\t\t\t  <line id=\"yatay\" id=\"Line_335\" data-name=\"Line 335\" y2=\"29\" transform=\"translate(29 14.5) rotate(90)\" fill=\"none\" stroke=\"#000\" stroke-width=\"2\"\/>\r\n\t\t\t\t\t  <line id=\"dik\" id=\"Line_334\" data-name=\"Line 334\" y2=\"29\" transform=\"translate(14.5)\" fill=\"none\" stroke=\"#000\" stroke-width=\"2\"\/>\r\n\t\t\t\t\t<\/svg>\r\n\t\t\t\t<\/div>\r\n\t\t\t\t<div class=\"panel\">\r\n\t\t\t\t\t<div class=\"panel-icerik\">\r\n\t\t\t\t\t\t<!-- Esnek \u0130\u00e7erik -->\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<p>Periodic checks of the battery\u2019s State of Charge (SoC) are essential for maintaining accuracy and efficiency. These checks ensure precise measurement of charge levels, discharge patterns, and performance data.<\/p>\n<p>Pixii engineers will calibrate the LFP batteries as needed, ensuring compliance with the <em>Pixii Warranty Statement.<\/em><\/p>\n<p>Calibration allows our energy storage products to provide accurate capacity and performance data, helping users monitor and manage energy consumption effectively.<\/p>\n<p>Pixii will coordinate all activities with the customer.<\/p>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img decoding=\"async\" src=\"https:\/\/www.pixii.com\/wp-content\/uploads\/2025\/02\/04-Batteries-performance-check.jpg\" alt=\"\">\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\r\n\t\t\t\t<\/div>\r\n\t\t\t<\/div>\r\n\t\t\t\t\t\t<div class=\"faqkart\">\r\n\t\t\t\t<div class=\"accordion-block_d5af44bb38d65698903ad6a5e9136683 baslik\">\r\n\t\t\t\t\t\t\t\t\t\t\t<img decoding=\"async\" src=\"https:\/\/www.pixii.com\/wp-content\/uploads\/2025\/02\/system-monitoring-and-issues-handling_sk.svg\" alt=\"\">\r\n\t\t\t\t\t\t\t\t\t\t<h3>System monitoring and issues handling<\/h3>\r\n\t\t\t\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"29\" height=\"29\" viewBox=\"0 0 29 29\">\r\n\t\t\t\t\t  <line id=\"yatay\" id=\"Line_335\" data-name=\"Line 335\" y2=\"29\" transform=\"translate(29 14.5) rotate(90)\" fill=\"none\" stroke=\"#000\" stroke-width=\"2\"\/>\r\n\t\t\t\t\t  <line id=\"dik\" id=\"Line_334\" data-name=\"Line 334\" y2=\"29\" transform=\"translate(14.5)\" fill=\"none\" stroke=\"#000\" stroke-width=\"2\"\/>\r\n\t\t\t\t\t<\/svg>\r\n\t\t\t\t<\/div>\r\n\t\t\t\t<div class=\"panel\">\r\n\t\t\t\t\t<div class=\"panel-icerik\">\r\n\t\t\t\t\t\t<!-- Esnek \u0130\u00e7erik -->\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<p>System monitoring is key to our energy storage solutions. Our support team remotely tracks the system\u2019s state of charge, alarms, and functionality, responding quickly to any issues. If problems can&#8217;t be resolved remotely, they are reported to the customer, ensuring you stay informed about your system&#8217;s performance and health.<\/p>\n<p>Our expert team, along with Pixii certified installers, also offers support in monitoring and optimizing your system.<\/p>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img decoding=\"async\" src=\"https:\/\/www.pixii.com\/wp-content\/uploads\/2024\/10\/05-System-monitoring.jpg\" alt=\"\">\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\r\n\t\t\t\t<\/div>\r\n\t\t\t<\/div>\r\n\t\t\t\t\t\t<div class=\"faqkart\">\r\n\t\t\t\t<div class=\"accordion-block_d5af44bb38d65698903ad6a5e9136683 baslik\">\r\n\t\t\t\t\t\t\t\t\t\t\t<img decoding=\"async\" src=\"https:\/\/www.pixii.com\/wp-content\/uploads\/2025\/02\/condition-reports_sk.svg\" alt=\"\">\r\n\t\t\t\t\t\t\t\t\t\t<h3>Condition reports<\/h3>\r\n\t\t\t\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"29\" height=\"29\" viewBox=\"0 0 29 29\">\r\n\t\t\t\t\t  <line id=\"yatay\" id=\"Line_335\" data-name=\"Line 335\" y2=\"29\" transform=\"translate(29 14.5) rotate(90)\" fill=\"none\" stroke=\"#000\" stroke-width=\"2\"\/>\r\n\t\t\t\t\t  <line id=\"dik\" id=\"Line_334\" data-name=\"Line 334\" y2=\"29\" transform=\"translate(14.5)\" fill=\"none\" stroke=\"#000\" stroke-width=\"2\"\/>\r\n\t\t\t\t\t<\/svg>\r\n\t\t\t\t<\/div>\r\n\t\t\t\t<div class=\"panel\">\r\n\t\t\t\t\t<div class=\"panel-icerik\">\r\n\t\t\t\t\t\t<!-- Esnek \u0130\u00e7erik -->\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<p>A condition report provides a detailed summary of activities and parameters recorded for the battery system over a given period. For Pixii\u2019s energy storage systems, it includes insights on performance, functionality, and health, along with any issues that need attention.<\/p>\n<p>Regular reports help ensure optimal operation and compliance with warranty terms.<\/p>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img decoding=\"async\" src=\"https:\/\/www.pixii.com\/wp-content\/uploads\/2026\/01\/06-Condition-reports.jpg\" alt=\"\">\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\r\n\t\t\t\t<\/div>\r\n\t\t\t<\/div>\r\n\t\t\t\t\t\t<div class=\"faqkart\">\r\n\t\t\t\t<div class=\"accordion-block_d5af44bb38d65698903ad6a5e9136683 baslik\">\r\n\t\t\t\t\t\t\t\t\t\t\t<img decoding=\"async\" src=\"https:\/\/www.pixii.com\/wp-content\/uploads\/2025\/02\/remote-access-to-the-system_sk.svg\" alt=\"\">\r\n\t\t\t\t\t\t\t\t\t\t<h3>Remote system access<\/h3>\r\n\t\t\t\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"29\" height=\"29\" viewBox=\"0 0 29 29\">\r\n\t\t\t\t\t  <line id=\"yatay\" id=\"Line_335\" data-name=\"Line 335\" y2=\"29\" transform=\"translate(29 14.5) rotate(90)\" fill=\"none\" stroke=\"#000\" stroke-width=\"2\"\/>\r\n\t\t\t\t\t  <line id=\"dik\" id=\"Line_334\" data-name=\"Line 334\" y2=\"29\" transform=\"translate(14.5)\" fill=\"none\" stroke=\"#000\" stroke-width=\"2\"\/>\r\n\t\t\t\t\t<\/svg>\r\n\t\t\t\t<\/div>\r\n\t\t\t\t<div class=\"panel\">\r\n\t\t\t\t\t<div class=\"panel-icerik\">\r\n\t\t\t\t\t\t<!-- Esnek \u0130\u00e7erik -->\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<p>Our BESS is designed for remote management through a built-in communication gateway. This connects all system elements, as well as external sensors and hardware on-site.<\/p>\n<p>Remote access lets users monitor and manage settings, configurations, performance, and key parameters from anywhere, oversee battery management, and maintain external connectivity without being on-site.<\/p>\n<p>Access is available for 2, 5, or 10 users per site, depending on the SLA level. Standard remote.it terms and conditions apply.<\/p>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img decoding=\"async\" src=\"https:\/\/www.pixii.com\/wp-content\/uploads\/2025\/04\/Image-7.webp\" alt=\"\">\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\r\n\t\t\t\t<\/div>\r\n\t\t\t<\/div>\r\n\t\t\t\t\t\t<div class=\"faqkart\">\r\n\t\t\t\t<div class=\"accordion-block_d5af44bb38d65698903ad6a5e9136683 baslik\">\r\n\t\t\t\t\t\t\t\t\t\t\t<img decoding=\"async\" src=\"https:\/\/www.pixii.com\/wp-content\/uploads\/2025\/02\/pixii_cloud-monitoring-tool_sk.svg\" alt=\"\">\r\n\t\t\t\t\t\t\t\t\t\t<h3>Pixii Cloud monitoring tool<\/h3>\r\n\t\t\t\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"29\" height=\"29\" viewBox=\"0 0 29 29\">\r\n\t\t\t\t\t  <line id=\"yatay\" id=\"Line_335\" data-name=\"Line 335\" y2=\"29\" transform=\"translate(29 14.5) rotate(90)\" fill=\"none\" stroke=\"#000\" stroke-width=\"2\"\/>\r\n\t\t\t\t\t  <line id=\"dik\" id=\"Line_334\" data-name=\"Line 334\" y2=\"29\" transform=\"translate(14.5)\" fill=\"none\" stroke=\"#000\" stroke-width=\"2\"\/>\r\n\t\t\t\t\t<\/svg>\r\n\t\t\t\t<\/div>\r\n\t\t\t\t<div class=\"panel\">\r\n\t\t\t\t\t<div class=\"panel-icerik\">\r\n\t\t\t\t\t\t<!-- Esnek \u0130\u00e7erik -->\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<p>Pixii Cloud provides a comprehensive performance overview, enabling you to manage alarms, collect historical data, and reduce callouts and maintenance costs.<\/p>\n<ul>\n<li><strong>Level 1:<\/strong> 7-day data history with low granularity (average data every 30 minutes) and a limited dashboard.<\/li>\n<li><strong>Level 2:<\/strong> 1, 5, or 10-day history with high granularity.<\/li>\n<li><strong>Level 3:<\/strong> Full data history with high granularity (data every minute for devices, every 10 seconds for sites), plus data export options, alarms info.<\/li>\n<\/ul>\n<p>Access is available for 1 (no SLA), 2, 5, or 10 users per site, depending on the SLA.<\/p>\n<p><a href=\"https:\/\/www.pixii.com\/es\/support-form\/\" target=\"_blank\" rel=\"noopener\">Click here<\/a> to request access to Pixii Cloud<\/p>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img decoding=\"async\" src=\"https:\/\/www.pixii.com\/wp-content\/uploads\/2025\/02\/pixii_cloud_.webp\" alt=\"\">\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\r\n\t\t\t\t<\/div>\r\n\t\t\t<\/div>\r\n\t\t\t\t\t\t<div class=\"faqkart\">\r\n\t\t\t\t<div class=\"accordion-block_d5af44bb38d65698903ad6a5e9136683 baslik\">\r\n\t\t\t\t\t\t\t\t\t\t\t<img decoding=\"async\" src=\"https:\/\/www.pixii.com\/wp-content\/uploads\/2025\/02\/technical-support-reaction-time_sk.svg\" alt=\"\">\r\n\t\t\t\t\t\t\t\t\t\t<h3>Technical support reaction time<\/h3>\r\n\t\t\t\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"29\" height=\"29\" viewBox=\"0 0 29 29\">\r\n\t\t\t\t\t  <line id=\"yatay\" id=\"Line_335\" data-name=\"Line 335\" y2=\"29\" transform=\"translate(29 14.5) rotate(90)\" fill=\"none\" stroke=\"#000\" stroke-width=\"2\"\/>\r\n\t\t\t\t\t  <line id=\"dik\" id=\"Line_334\" data-name=\"Line 334\" y2=\"29\" transform=\"translate(14.5)\" fill=\"none\" stroke=\"#000\" stroke-width=\"2\"\/>\r\n\t\t\t\t\t<\/svg>\r\n\t\t\t\t<\/div>\r\n\t\t\t\t<div class=\"panel\">\r\n\t\t\t\t\t<div class=\"panel-icerik\">\r\n\t\t\t\t\t\t<!-- Esnek \u0130\u00e7erik -->\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img decoding=\"async\" src=\"https:\/\/www.pixii.com\/wp-content\/uploads\/2024\/10\/07-Technical-support-reation_lens.jpg\" alt=\"\">\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<p>Our remote technical support team strives to respond promptly to customer inquiries. While response times depend on the issue&#8217;s complexity, we prioritize support requests according to your SLA level. Higher SLA levels receive faster response times to ensure your system operates as expected and any issues are resolved quickly.<\/p>\n<p>We aim to provide timely assistance to keep your system running smoothly.<\/p>\n<p><a href=\"https:\/\/www.pixii.com\/es\/support-form\/\" target=\"_blank\" rel=\"noopener\">Click here to create a support ticket<\/a><\/p>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\r\n\t\t\t\t<\/div>\r\n\t\t\t<\/div>\r\n\t\t\t\t\t\t<div class=\"faqkart\">\r\n\t\t\t\t<div class=\"accordion-block_d5af44bb38d65698903ad6a5e9136683 baslik\">\r\n\t\t\t\t\t\t\t\t\t\t\t<img decoding=\"async\" src=\"https:\/\/www.pixii.com\/wp-content\/uploads\/2025\/02\/critical-spare-parts-availability_sk.svg\" alt=\"\">\r\n\t\t\t\t\t\t\t\t\t\t<h3>Critical spare parts availability<\/h3>\r\n\t\t\t\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"29\" height=\"29\" viewBox=\"0 0 29 29\">\r\n\t\t\t\t\t  <line id=\"yatay\" id=\"Line_335\" data-name=\"Line 335\" y2=\"29\" transform=\"translate(29 14.5) rotate(90)\" fill=\"none\" stroke=\"#000\" stroke-width=\"2\"\/>\r\n\t\t\t\t\t  <line id=\"dik\" id=\"Line_334\" data-name=\"Line 334\" y2=\"29\" transform=\"translate(14.5)\" fill=\"none\" stroke=\"#000\" stroke-width=\"2\"\/>\r\n\t\t\t\t\t<\/svg>\r\n\t\t\t\t<\/div>\r\n\t\t\t\t<div class=\"panel\">\r\n\t\t\t\t\t<div class=\"panel-icerik\">\r\n\t\t\t\t\t\t<!-- Esnek \u0130\u00e7erik -->\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<p>Ensuring access to critical spare parts is essential for the smooth operation of Pixii\u2019s energy storage systems. Quick replacement of faulty components minimizes downtime and keeps your system running efficiently. Lead times refer to the shipment of spare parts from Pixii to the end customer.<\/p>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img decoding=\"async\" src=\"https:\/\/www.pixii.com\/wp-content\/uploads\/2024\/10\/08-Critical-spare-parts.jpg\" alt=\"\">\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\r\n\t\t\t\t<\/div>\r\n\t\t\t<\/div>\r\n\t\t\t\t\t\t<div class=\"faqkart\">\r\n\t\t\t\t<div class=\"accordion-block_d5af44bb38d65698903ad6a5e9136683 baslik\">\r\n\t\t\t\t\t\t\t\t\t\t\t<img decoding=\"async\" src=\"https:\/\/www.pixii.com\/wp-content\/uploads\/2025\/02\/swap-replacement-on-product_sk.svg\" alt=\"\">\r\n\t\t\t\t\t\t\t\t\t\t<h3>Swap replacement on product<\/h3>\r\n\t\t\t\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"29\" height=\"29\" viewBox=\"0 0 29 29\">\r\n\t\t\t\t\t  <line id=\"yatay\" id=\"Line_335\" data-name=\"Line 335\" y2=\"29\" transform=\"translate(29 14.5) rotate(90)\" fill=\"none\" stroke=\"#000\" stroke-width=\"2\"\/>\r\n\t\t\t\t\t  <line id=\"dik\" id=\"Line_334\" data-name=\"Line 334\" y2=\"29\" transform=\"translate(14.5)\" fill=\"none\" stroke=\"#000\" stroke-width=\"2\"\/>\r\n\t\t\t\t\t<\/svg>\r\n\t\t\t\t<\/div>\r\n\t\t\t\t<div class=\"panel\">\r\n\t\t\t\t\t<div class=\"panel-icerik\">\r\n\t\t\t\t\t\t<!-- Esnek \u0130\u00e7erik -->\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<p>Pixii assesses if a component is faulty and requires replacement, after which the customer submits an <a href=\"https:\/\/www.pixii.com\/es\/rma-form\/\" target=\"_blank\" rel=\"noopener\">RMA form<\/a> on pixii.com.<\/p>\n<p>Depending on spare part availability, Pixii will promptly dispatch a replacement component in similar condition. Once received, the customer can replace the part and return the faulty one in its original packaging. The warranty remains in effect during this process.<\/p>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img decoding=\"async\" src=\"https:\/\/www.pixii.com\/wp-content\/uploads\/2024\/10\/09-Swap-replacement_alt.jpg\" alt=\"\">\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\r\n\t\t\t\t<\/div>\r\n\t\t\t<\/div>\r\n\t\t\t\t\t\t<div class=\"faqkart\">\r\n\t\t\t\t<div class=\"accordion-block_d5af44bb38d65698903ad6a5e9136683 baslik\">\r\n\t\t\t\t\t\t\t\t\t\t\t<img decoding=\"async\" src=\"https:\/\/www.pixii.com\/wp-content\/uploads\/2025\/02\/extended-warranty_sk.svg\" alt=\"\">\r\n\t\t\t\t\t\t\t\t\t\t<h3>Extended warranty<\/h3>\r\n\t\t\t\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"29\" height=\"29\" viewBox=\"0 0 29 29\">\r\n\t\t\t\t\t  <line id=\"yatay\" id=\"Line_335\" data-name=\"Line 335\" y2=\"29\" transform=\"translate(29 14.5) rotate(90)\" fill=\"none\" stroke=\"#000\" stroke-width=\"2\"\/>\r\n\t\t\t\t\t  <line id=\"dik\" id=\"Line_334\" data-name=\"Line 334\" y2=\"29\" transform=\"translate(14.5)\" fill=\"none\" stroke=\"#000\" stroke-width=\"2\"\/>\r\n\t\t\t\t\t<\/svg>\r\n\t\t\t\t<\/div>\r\n\t\t\t\t<div class=\"panel\">\r\n\t\t\t\t\t<div class=\"panel-icerik\">\r\n\t\t\t\t\t\t<!-- Esnek \u0130\u00e7erik -->\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<p>Our products are built to last, which is why we offer up to 5 years of additional warranty to our SLA Silver and Gold customers. Pixii\u2019s global warranty statement and Performance Guarantee rules apply.<\/p>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img decoding=\"async\" src=\"https:\/\/www.pixii.com\/wp-content\/uploads\/2024\/10\/10-Extended-warranty.jpg\" alt=\"\">\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\r\n\t\t\t\t<\/div>\r\n\t\t\t<\/div>\r\n\t\t\t\t\t\t<div class=\"faqkart\">\r\n\t\t\t\t<div class=\"accordion-block_d5af44bb38d65698903ad6a5e9136683 baslik\">\r\n\t\t\t\t\t\t\t\t\t\t\t<img decoding=\"async\" src=\"https:\/\/www.pixii.com\/wp-content\/uploads\/2025\/02\/rates-for-consultancy-services-and-prices_sk.svg\" alt=\"\">\r\n\t\t\t\t\t\t\t\t\t\t<h3>Rates for consultancy services and prices<\/h3>\r\n\t\t\t\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"29\" height=\"29\" viewBox=\"0 0 29 29\">\r\n\t\t\t\t\t  <line id=\"yatay\" id=\"Line_335\" data-name=\"Line 335\" y2=\"29\" transform=\"translate(29 14.5) rotate(90)\" fill=\"none\" stroke=\"#000\" stroke-width=\"2\"\/>\r\n\t\t\t\t\t  <line id=\"dik\" id=\"Line_334\" data-name=\"Line 334\" y2=\"29\" transform=\"translate(14.5)\" fill=\"none\" stroke=\"#000\" stroke-width=\"2\"\/>\r\n\t\t\t\t\t<\/svg>\r\n\t\t\t\t<\/div>\r\n\t\t\t\t<div class=\"panel\">\r\n\t\t\t\t\t<div class=\"panel-icerik\">\r\n\t\t\t\t\t\t<!-- Esnek \u0130\u00e7erik -->\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<p>All issues raised via the Pixii Support form are first assessed by a support technician. For non-standard issues, consultancy charges apply, and the customer will receive a price offer upfront.<\/p>\n<p>If on-site support is requested, consultancy rates apply, with additional charges for travel costs.<\/p>\n<p><a href=\"https:\/\/www.pixii.com\/es\/support-form\/\" target=\"_blank\" rel=\"noopener\">Click here to contact Pixii support<\/a><\/p>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img decoding=\"async\" src=\"https:\/\/www.pixii.com\/wp-content\/uploads\/2025\/02\/11-Rates-for-consultancy.jpg\" alt=\"\">\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\r\n\t\t\t\t<\/div>\r\n\t\t\t<\/div>\r\n\t\t\t\t\t\t<div class=\"faqkart\">\r\n\t\t\t\t<div class=\"accordion-block_d5af44bb38d65698903ad6a5e9136683 baslik\">\r\n\t\t\t\t\t\t\t\t\t\t\t<img decoding=\"async\" src=\"https:\/\/www.pixii.com\/wp-content\/uploads\/2025\/05\/On-Site-support-response-time_icon.svg\" alt=\"\">\r\n\t\t\t\t\t\t\t\t\t\t<h3>On-site reaction time<\/h3>\r\n\t\t\t\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"29\" height=\"29\" viewBox=\"0 0 29 29\">\r\n\t\t\t\t\t  <line id=\"yatay\" id=\"Line_335\" data-name=\"Line 335\" y2=\"29\" transform=\"translate(29 14.5) rotate(90)\" fill=\"none\" stroke=\"#000\" stroke-width=\"2\"\/>\r\n\t\t\t\t\t  <line id=\"dik\" id=\"Line_334\" data-name=\"Line 334\" y2=\"29\" transform=\"translate(14.5)\" fill=\"none\" stroke=\"#000\" stroke-width=\"2\"\/>\r\n\t\t\t\t\t<\/svg>\r\n\t\t\t\t<\/div>\r\n\t\t\t\t<div class=\"panel\">\r\n\t\t\t\t\t<div class=\"panel-icerik\">\r\n\t\t\t\t\t\t<!-- Esnek \u0130\u00e7erik -->\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img decoding=\"async\" src=\"https:\/\/www.pixii.com\/wp-content\/uploads\/2025\/05\/Pixii-on-site-response-time.png\" alt=\"\">\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<p>The initial step for resolving any potential issues is remote troubleshooting. In accordance with <strong>\u201cTechnical support reaction time\u201d <\/strong>section above<strong>,<\/strong>\u00a0Pixii will assess the system\u2019s status and usability in the agreed timeframe. Pixii will develop an action plan for resolution of detected issue no later than two business days following the initial response. If the issue cannot be resolved remotely, on-site support will be arranged based on the system usability parameters and the response times outlined in the table below.<\/p>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<table>\r\n\t\t\t\t\t\t\t\t\t<tr>\r\n\t\t\t\t\t\t\t\t\t\t<th colspan=\"20\">Installed nominal power 100kW and more<\/th>\r\n\t\t\t\t\t\t\t\t\t<\/tr>\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<tr  >\r\n\t\t\t\t\t\t\t\t\t\t\t\t<td>System usability <\/td>\r\n\t\t\t\t\t\t\t\t\t\t\t\t<td style=\"text-align: right;\">On-site reaction time (business days)<\/td>\r\n\t\t\t\t\t\t\t\t\t\t\t<\/tr>\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<tr  >\r\n\t\t\t\t\t\t\t\t\t\t\t\t<td>&lt;85% <\/td>\r\n\t\t\t\t\t\t\t\t\t\t\t\t<td style=\"text-align: right;\">5 business days<\/td>\r\n\t\t\t\t\t\t\t\t\t\t\t<\/tr>\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<tr  >\r\n\t\t\t\t\t\t\t\t\t\t\t\t<td>&gt;=85%, &lt;95% <\/td>\r\n\t\t\t\t\t\t\t\t\t\t\t\t<td style=\"text-align: right;\">10 business days<\/td>\r\n\t\t\t\t\t\t\t\t\t\t\t<\/tr>\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<tr  >\r\n\t\t\t\t\t\t\t\t\t\t\t\t<td>&gt;=95% <\/td>\r\n\t\t\t\t\t\t\t\t\t\t\t\t<td style=\"text-align: right;\">Not Available*<\/td>\r\n\t\t\t\t\t\t\t\t\t\t\t<\/tr>\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/table>\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<table>\r\n\t\t\t\t\t\t\t\t\t<tr>\r\n\t\t\t\t\t\t\t\t\t\t<th colspan=\"20\">Installed nominal power up to 100kW<\/th>\r\n\t\t\t\t\t\t\t\t\t<\/tr>\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<tr  >\r\n\t\t\t\t\t\t\t\t\t\t\t\t<td>System usability <\/td>\r\n\t\t\t\t\t\t\t\t\t\t\t\t<td style=\"text-align: right;\">On-site reaction time (business days)<\/td>\r\n\t\t\t\t\t\t\t\t\t\t\t<\/tr>\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<tr  >\r\n\t\t\t\t\t\t\t\t\t\t\t\t<td>&lt;70% <\/td>\r\n\t\t\t\t\t\t\t\t\t\t\t\t<td style=\"text-align: right;\">5 business days<\/td>\r\n\t\t\t\t\t\t\t\t\t\t\t<\/tr>\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<tr  >\r\n\t\t\t\t\t\t\t\t\t\t\t\t<td>&gt;=70% &lt;90%  <\/td>\r\n\t\t\t\t\t\t\t\t\t\t\t\t<td style=\"text-align: right;\">10 business days<\/td>\r\n\t\t\t\t\t\t\t\t\t\t\t<\/tr>\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<tr  >\r\n\t\t\t\t\t\t\t\t\t\t\t\t<td>&gt;=90% <\/td>\r\n\t\t\t\t\t\t\t\t\t\t\t\t<td style=\"text-align: right;\">Not Available*<\/td>\r\n\t\t\t\t\t\t\t\t\t\t\t<\/tr>\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/table>\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<p>* System considered as fully operational<\/p>\n<p><strong>On-site reaction time<\/strong> means that a physical consultant, equipped with the necessary spare parts, will be present on site within the specified timeframe. If the error cannot be resolved due to unforeseen circumstances, a documented remediation plan will be presented.<\/p>\n<p><strong>System usability<\/strong> refers to the <span style=\"text-decoration: underline\">system available power<\/span> as a percentage of the system\u2019s installed nominal power (in kW) or <span style=\"text-decoration: underline\">the system available capacity<\/span> as a percentage of the system\u2019s installed nominal capacity (in kWh).<\/p>\n<p>The installed nominal power and installed nominal capacity of the installed system will be defined in the relevant contract.<\/p>\n<p>The cost (work on site) of the on-site intervention is covered by the SLA contract only if Pixii is responsible for the failure and the system complies with all terms and conditions of Pixii Global Warranty statement.<\/p>\n<p>Should the customer choose to replace components in a system considered as fully operational, replacements will be executed in accordance with the terms of the Pixii Global Warranty Statement. Travel, accommodation and delivery costs are excluded and will be invoiced separately by Pixii or by a Pixii-certified partner if on-site work is subcontracted.<\/p>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\r\n\t\t\t\t<\/div>\r\n\t\t\t<\/div>\r\n\t\t\t\t\t\t\t\r\n\t<\/div>\r\n\t\r\n\t<script>\r\n\t\t\/\/ Akordiyon JS\r\n\t\tvar acc = document.getElementsByClassName(\"accordion-block_d5af44bb38d65698903ad6a5e9136683\");\r\n\t\tvar i;\r\n\t\r\n\t\tfor (i = 0; i < acc.length; i++) {\r\n\t\t\tacc[i].addEventListener(\"click\", function() {\r\n\t\t\t\tthis.classList.toggle(\"active\");\r\n\t\t\t\tthis.parentElement.classList.toggle('kartactive');\r\n\t\t\t\tvar panel = this.nextElementSibling;\r\n\t\t\t\tif (panel.style.maxHeight) {\r\n\t\t\t\t\tpanel.style.maxHeight = null;\r\n\t\t\t\t} else {\r\n\t\t\t\t\tpanel.style.maxHeight = panel.scrollHeight + \"px\";\r\n\t\t\t\t}\r\n\t\t\t\t\r\n\t\t\t\t\/\/ ScrollTrigger.refresh() her t\u0131klamada \u00e7al\u0131\u015fs\u0131n\r\n\t\t\t\tsetTimeout(function() {\r\n\t\t\t\t\tScrollTrigger.refresh();\r\n\t\t\t\t}, 500);\r\n\t\t\t});\r\n\t\t}\r\n\t<\/script>\r\n<\/section>\n\n\n<div style=\"height:100px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\r\n<div class=\"pixii-quote-parallax-block has-pixii-white-color alignfull wp-elements-8e355d633476d943baa3efc591ca89d0\">\r\n\t<div class=\"parallax\" style=\"background-image: url('https:\/\/www.pixii.com\/wp-content\/uploads\/2025\/02\/Group-5910-scaled-1.webp')\">\r\n\t\t<div class=\"container\">\r\n\t\t\t<div class=\"block-content\">\r\n\t\t\t\t<div class=\"block-content-ic\">\r\n\t\t\t\t\t<div class=\"quote\">Technical support by Pixii brings additional value to the product, improving the lifetime and performance of your battery energy storage system.<\/div>\r\n\t\t\t\t\t\r\n\t\t\t\t\t\t\t\t\t\t<div class=\"cite\">Ivan Tomko,\r\nCommissioning &amp; Support Manager<\/div>\r\n\t\t\t\t\t\t\t\t\t<\/div>\r\n\t\t\t<\/div>\r\n\t\t<\/div>\r\n\t<\/div>\r\n<\/div>\r\n\r\n\r\n\n\n\r\n<section class=\"pixii-table-v2\" id=\"compare_service_level_tiers\">\r\n\t<div class=\"table-container\">\r\n\t\t<table>\r\n\t\t\t\t\t\r\n\t\t\t\t\t\t\r\n\t\t\t<tr class=\"table_title\">\r\n\t\t\t\t\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<th>\r\n\t\t\t\t\t\t\t\t\t\t\t\t\tService level overview\t\t\t\t\t\t\t\t\t\t\t<\/th>\r\n\t\t\t\t\t\t\t\t\t\t<th>\r\n\t\t\t\t\t\t\t\t\t\t\t\t\tNo SLA\t\t\t\t\t\t\t\t\t\t\t<\/th>\r\n\t\t\t\t\t\t\t\t\t\t<th>\r\n\t\t\t\t\t\t\t\t\t\t\t\t\tBronze\t\t\t\t\t\t\t\t\t\t\t<\/th>\r\n\t\t\t\t\t\t\t\t\t\t<th>\r\n\t\t\t\t\t\t\t\t\t\t\t\t\tSilver\t\t\t\t\t\t\t\t\t\t\t<\/th>\r\n\t\t\t\t\t\t\t\t\t\t<th>\r\n\t\t\t\t\t\t\t\t\t\t\t\t\tGold\t\t\t\t\t\t\t\t\t\t\t<\/th>\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\r\n\t\t\t\t\t\t\t\t\r\n\t\t\t\t\t\t\t<\/tr>\r\n\t\t\t\r\n\t\t\t\t\t\r\n\t\t\t\t\t\t\r\n\t\t\t<tr class=\"table_row\">\r\n\t\t\t\t\r\n\t\t\t\t\t\t\t\t\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<td>\r\n\t\t\t\t\t\t\t\t\t\t\t\t\tCustomized solution planning and engineering\t\t\t\t\t\t\t\t\t\t\t<\/td>\r\n\t\t\t\t\t\t\t\t\t\t<td>\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"5.22\" height=\"2.43\" viewBox=\"0 0 5.22 2.43\">\n  <path id=\"Path_7956\" data-name=\"Path 7956\" d=\"M48.39,10.412h5.22v2.43H48.39Z\" transform=\"translate(-48.39 -10.412)\" fill=\"#000a14\"\/>\n<\/svg>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/td>\r\n\t\t\t\t\t\t\t\t\t\t<td>\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"10.186\" height=\"19.471\" viewBox=\"0 0 10.186 19.471\">\n  <path id=\"Path_7957\" data-name=\"Path 7957\" 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fill=\"#0077de\"\/>\n<\/svg>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/td>\r\n\t\t\t\t\t\t\t\t\t\t<td>\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"22.767\" height=\"16.76\" viewBox=\"0 0 22.767 16.76\">\n  <path id=\"Path_6712\" data-name=\"Path 6712\" d=\"M3916.823,1722.211l-8.221-8.222,2.213-2.213,6.008,6.008,12.333-12.332,2.213,2.213Z\" transform=\"translate(-3908.603 -1705.451)\" fill=\"#0077de\"\/>\n<\/svg>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/td>\r\n\t\t\t\t\t\t\t\t\t\t<td>\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"22.767\" height=\"16.76\" viewBox=\"0 0 22.767 16.76\">\n  <path id=\"Path_6712\" data-name=\"Path 6712\" d=\"M3916.823,1722.211l-8.221-8.222,2.213-2.213,6.008,6.008,12.333-12.332,2.213,2.213Z\" transform=\"translate(-3908.603 -1705.451)\" fill=\"#0077de\"\/>\n<\/svg>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/td>\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\r\n\t\t\t\t\t\t\t<\/tr>\r\n\t\t\t\r\n\t\t\t\t\t\r\n\t\t\t\t\t\t\r\n\t\t\t<tr class=\"table_row\">\r\n\t\t\t\t\r\n\t\t\t\t\t\t\t\t\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<td>\r\n\t\t\t\t\t\t\t\t\t\t\t\t\tRemote commissioning\t\t\t\t\t\t\t\t\t\t\t<\/td>\r\n\t\t\t\t\t\t\t\t\t\t<td>\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"10.186\" height=\"19.471\" viewBox=\"0 0 10.186 19.471\">\n  <path id=\"Path_7957\" data-name=\"Path 7957\" 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fill=\"#0077de\"\/>\n<\/svg>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/td>\r\n\t\t\t\t\t\t\t\t\t\t<td>\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"10.186\" height=\"19.471\" viewBox=\"0 0 10.186 19.471\">\n  <path id=\"Path_7957\" data-name=\"Path 7957\" 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fill=\"#0077de\"\/>\n<\/svg>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/td>\r\n\t\t\t\t\t\t\t\t\t\t<td>\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"22.767\" height=\"16.76\" viewBox=\"0 0 22.767 16.76\">\n  <path id=\"Path_6712\" data-name=\"Path 6712\" d=\"M3916.823,1722.211l-8.221-8.222,2.213-2.213,6.008,6.008,12.333-12.332,2.213,2.213Z\" transform=\"translate(-3908.603 -1705.451)\" fill=\"#0077de\"\/>\n<\/svg>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/td>\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\r\n\t\t\t\t\t\t\t<\/tr>\r\n\t\t\t\r\n\t\t\t\t\t\r\n\t\t\t\t\t\t\r\n\t\t\t<tr class=\"table_row\">\r\n\t\t\t\t\r\n\t\t\t\t\t\t\t\t\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<td>\r\n\t\t\t\t\t\t\t\t\t\t\t\t\tAnnual maintenance*\t\t\t\t\t\t\t\t\t\t\t<\/td>\r\n\t\t\t\t\t\t\t\t\t\t<td>\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"10.186\" height=\"19.471\" 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transform=\"translate(5.126 17.072)\" fill=\"#0077de\"\/>\n<\/svg>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/td>\r\n\t\t\t\t\t\t\t\t\t\t<td>\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"22.767\" height=\"16.76\" viewBox=\"0 0 22.767 16.76\">\n  <path id=\"Path_6712\" data-name=\"Path 6712\" d=\"M3916.823,1722.211l-8.221-8.222,2.213-2.213,6.008,6.008,12.333-12.332,2.213,2.213Z\" transform=\"translate(-3908.603 -1705.451)\" fill=\"#0077de\"\/>\n<\/svg>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/td>\r\n\t\t\t\t\t\t\t\t\t\t<td>\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"22.767\" height=\"16.76\" viewBox=\"0 0 22.767 16.76\">\n  <path id=\"Path_6712\" data-name=\"Path 6712\" d=\"M3916.823,1722.211l-8.221-8.222,2.213-2.213,6.008,6.008,12.333-12.332,2.213,2.213Z\" transform=\"translate(-3908.603 -1705.451)\" fill=\"#0077de\"\/>\n<\/svg>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/td>\r\n\t\t\t\t\t\t\t\t\t\t<td>\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"22.767\" height=\"16.76\" viewBox=\"0 0 22.767 16.76\">\n  <path id=\"Path_6712\" data-name=\"Path 6712\" d=\"M3916.823,1722.211l-8.221-8.222,2.213-2.213,6.008,6.008,12.333-12.332,2.213,2.213Z\" transform=\"translate(-3908.603 -1705.451)\" fill=\"#0077de\"\/>\n<\/svg>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/td>\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\r\n\t\t\t\t\t\t\t<\/tr>\r\n\t\t\t\r\n\t\t\t\t\t\r\n\t\t\t\t\t\t\r\n\t\t\t<tr class=\"table_row\">\r\n\t\t\t\t\r\n\t\t\t\t\t\t\t\t\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<td>\r\n\t\t\t\t\t\t\t\t\t\t\t\t\tBatteries performance check\t\t\t\t\t\t\t\t\t\t\t<\/td>\r\n\t\t\t\t\t\t\t\t\t\t<td>\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"5.22\" height=\"2.43\" viewBox=\"0 0 5.22 2.43\">\n  <path id=\"Path_7956\" data-name=\"Path 7956\" d=\"M48.39,10.412h5.22v2.43H48.39Z\" transform=\"translate(-48.39 -10.412)\" fill=\"#000a14\"\/>\n<\/svg>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/td>\r\n\t\t\t\t\t\t\t\t\t\t<td>\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"5.22\" height=\"2.43\" viewBox=\"0 0 5.22 2.43\">\n  <path id=\"Path_7956\" data-name=\"Path 7956\" d=\"M48.39,10.412h5.22v2.43H48.39Z\" transform=\"translate(-48.39 -10.412)\" fill=\"#000a14\"\/>\n<\/svg>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/td>\r\n\t\t\t\t\t\t\t\t\t\t<td>\r\n\t\t\t\t\t\t\t\t\t\t\t\t\tFortnightly\t\t\t\t\t\t\t\t\t\t\t<\/td>\r\n\t\t\t\t\t\t\t\t\t\t<td>\r\n\t\t\t\t\t\t\t\t\t\t\t\t\tFortnightly\t\t\t\t\t\t\t\t\t\t\t<\/td>\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\r\n\t\t\t\t\t\t\t<\/tr>\r\n\t\t\t\r\n\t\t\t\t\t\r\n\t\t\t\t\t\t\r\n\t\t\t<tr class=\"table_row\">\r\n\t\t\t\t\r\n\t\t\t\t\t\t\t\t\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<td>\r\n\t\t\t\t\t\t\t\t\t\t\t\t\tSystem monitoring\t\t\t\t\t\t\t\t\t\t\t<\/td>\r\n\t\t\t\t\t\t\t\t\t\t<td>\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"5.22\" height=\"2.43\" viewBox=\"0 0 5.22 2.43\">\n  <path id=\"Path_7956\" data-name=\"Path 7956\" d=\"M48.39,10.412h5.22v2.43H48.39Z\" transform=\"translate(-48.39 -10.412)\" fill=\"#000a14\"\/>\n<\/svg>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/td>\r\n\t\t\t\t\t\t\t\t\t\t<td>\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"5.22\" height=\"2.43\" viewBox=\"0 0 5.22 2.43\">\n  <path id=\"Path_7956\" data-name=\"Path 7956\" d=\"M48.39,10.412h5.22v2.43H48.39Z\" transform=\"translate(-48.39 -10.412)\" fill=\"#000a14\"\/>\n<\/svg>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/td>\r\n\t\t\t\t\t\t\t\t\t\t<td>\r\n\t\t\t\t\t\t\t\t\t\t\t\t\tWeekly\t\t\t\t\t\t\t\t\t\t\t<\/td>\r\n\t\t\t\t\t\t\t\t\t\t<td>\r\n\t\t\t\t\t\t\t\t\t\t\t\t\tDaily\t\t\t\t\t\t\t\t\t\t\t<\/td>\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\r\n\t\t\t\t\t\t\t<\/tr>\r\n\t\t\t\r\n\t\t\t\t\t\r\n\t\t\t\t\t\t\r\n\t\t\t<tr class=\"table_row\">\r\n\t\t\t\t\r\n\t\t\t\t\t\t\t\t\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<td>\r\n\t\t\t\t\t\t\t\t\t\t\t\t\tCondition reports\t\t\t\t\t\t\t\t\t\t\t<\/td>\r\n\t\t\t\t\t\t\t\t\t\t<td>\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"5.22\" height=\"2.43\" viewBox=\"0 0 5.22 2.43\">\n  <path id=\"Path_7956\" data-name=\"Path 7956\" d=\"M48.39,10.412h5.22v2.43H48.39Z\" transform=\"translate(-48.39 -10.412)\" fill=\"#000a14\"\/>\n<\/svg>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/td>\r\n\t\t\t\t\t\t\t\t\t\t<td>\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"5.22\" height=\"2.43\" viewBox=\"0 0 5.22 2.43\">\n  <path id=\"Path_7956\" data-name=\"Path 7956\" d=\"M48.39,10.412h5.22v2.43H48.39Z\" transform=\"translate(-48.39 -10.412)\" fill=\"#000a14\"\/>\n<\/svg>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/td>\r\n\t\t\t\t\t\t\t\t\t\t<td>\r\n\t\t\t\t\t\t\t\t\t\t\t\t\tAnnually\t\t\t\t\t\t\t\t\t\t\t<\/td>\r\n\t\t\t\t\t\t\t\t\t\t<td>\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t6-monthly\t\t\t\t\t\t\t\t\t\t\t<\/td>\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\r\n\t\t\t\t\t\t\t<\/tr>\r\n\t\t\t\r\n\t\t\t\t\t\r\n\t\t\t\t\t\t\r\n\t\t\t<tr class=\"table_row\">\r\n\t\t\t\t\r\n\t\t\t\t\t\t\t\t\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<td>\r\n\t\t\t\t\t\t\t\t\t\t\t\t\tRemote access to the system (users)\t\t\t\t\t\t\t\t\t\t\t<\/td>\r\n\t\t\t\t\t\t\t\t\t\t<td>\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"5.22\" height=\"2.43\" viewBox=\"0 0 5.22 2.43\">\n  <path id=\"Path_7956\" data-name=\"Path 7956\" d=\"M48.39,10.412h5.22v2.43H48.39Z\" transform=\"translate(-48.39 -10.412)\" fill=\"#000a14\"\/>\n<\/svg>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/td>\r\n\t\t\t\t\t\t\t\t\t\t<td>\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t2\t\t\t\t\t\t\t\t\t\t\t<\/td>\r\n\t\t\t\t\t\t\t\t\t\t<td>\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t5\t\t\t\t\t\t\t\t\t\t\t<\/td>\r\n\t\t\t\t\t\t\t\t\t\t<td>\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t10\t\t\t\t\t\t\t\t\t\t\t<\/td>\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\r\n\t\t\t\t\t\t\t<\/tr>\r\n\t\t\t\r\n\t\t\t\t\t\r\n\t\t\t\t\t\t\r\n\t\t\t<tr class=\"table_row\">\r\n\t\t\t\t\r\n\t\t\t\t\t\t\t\t\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<td>\r\n\t\t\t\t\t\t\t\t\t\t\t\t\tPixii Cloud monitoring tool (users)\t\t\t\t\t\t\t\t\t\t\t<\/td>\r\n\t\t\t\t\t\t\t\t\t\t<td>\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t1\t\t\t\t\t\t\t\t\t\t\t<\/td>\r\n\t\t\t\t\t\t\t\t\t\t<td>\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t2\t\t\t\t\t\t\t\t\t\t\t<\/td>\r\n\t\t\t\t\t\t\t\t\t\t<td>\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t5\t\t\t\t\t\t\t\t\t\t\t<\/td>\r\n\t\t\t\t\t\t\t\t\t\t<td>\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t10\t\t\t\t\t\t\t\t\t\t\t<\/td>\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\r\n\t\t\t\t\t\t\t<\/tr>\r\n\t\t\t\r\n\t\t\t\t\t\r\n\t\t\t\t\t\t\r\n\t\t\t<tr class=\"table_row\">\r\n\t\t\t\t\r\n\t\t\t\t\t\t\t\t\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<td>\r\n\t\t\t\t\t\t\t\t\t\t\t\t\tRemote technical support  (business days)\t\t\t\t\t\t\t\t\t\t\t<\/td>\r\n\t\t\t\t\t\t\t\t\t\t<td>\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t10\t\t\t\t\t\t\t\t\t\t\t<\/td>\r\n\t\t\t\t\t\t\t\t\t\t<td>\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t5\t\t\t\t\t\t\t\t\t\t\t<\/td>\r\n\t\t\t\t\t\t\t\t\t\t<td>\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t3\t\t\t\t\t\t\t\t\t\t\t<\/td>\r\n\t\t\t\t\t\t\t\t\t\t<td>\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t1\t\t\t\t\t\t\t\t\t\t\t<\/td>\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\r\n\t\t\t\t\t\t\t<\/tr>\r\n\t\t\t\r\n\t\t\t\t\t\r\n\t\t\t\t\t\t\r\n\t\t\t<tr class=\"table_row\">\r\n\t\t\t\t\r\n\t\t\t\t\t\t\t\t\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<td>\r\n\t\t\t\t\t\t\t\t\t\t\t\t\tCritical spare parts availability (business days)\t\t\t\t\t\t\t\t\t\t\t<\/td>\r\n\t\t\t\t\t\t\t\t\t\t<td>\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"5.22\" height=\"2.43\" viewBox=\"0 0 5.22 2.43\">\n  <path id=\"Path_7956\" data-name=\"Path 7956\" d=\"M48.39,10.412h5.22v2.43H48.39Z\" transform=\"translate(-48.39 -10.412)\" fill=\"#000a14\"\/>\n<\/svg>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/td>\r\n\t\t\t\t\t\t\t\t\t\t<td>\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"5.22\" height=\"2.43\" viewBox=\"0 0 5.22 2.43\">\n  <path id=\"Path_7956\" data-name=\"Path 7956\" d=\"M48.39,10.412h5.22v2.43H48.39Z\" transform=\"translate(-48.39 -10.412)\" fill=\"#000a14\"\/>\n<\/svg>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/td>\r\n\t\t\t\t\t\t\t\t\t\t<td>\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t5\t\t\t\t\t\t\t\t\t\t\t<\/td>\r\n\t\t\t\t\t\t\t\t\t\t<td>\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t2\t\t\t\t\t\t\t\t\t\t\t<\/td>\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\r\n\t\t\t\t\t\t\t<\/tr>\r\n\t\t\t\r\n\t\t\t\t\t\r\n\t\t\t\t\t\t\r\n\t\t\t<tr class=\"table_row\">\r\n\t\t\t\t\r\n\t\t\t\t\t\t\t\t\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<td>\r\n\t\t\t\t\t\t\t\t\t\t\t\t\tSwap replacement on products\t\t\t\t\t\t\t\t\t\t\t<\/td>\r\n\t\t\t\t\t\t\t\t\t\t<td>\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"5.22\" height=\"2.43\" viewBox=\"0 0 5.22 2.43\">\n  <path id=\"Path_7956\" data-name=\"Path 7956\" d=\"M48.39,10.412h5.22v2.43H48.39Z\" transform=\"translate(-48.39 -10.412)\" fill=\"#000a14\"\/>\n<\/svg>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/td>\r\n\t\t\t\t\t\t\t\t\t\t<td>\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"5.22\" height=\"2.43\" viewBox=\"0 0 5.22 2.43\">\n  <path id=\"Path_7956\" data-name=\"Path 7956\" d=\"M48.39,10.412h5.22v2.43H48.39Z\" transform=\"translate(-48.39 -10.412)\" fill=\"#000a14\"\/>\n<\/svg>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/td>\r\n\t\t\t\t\t\t\t\t\t\t<td>\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"22.767\" height=\"16.76\" viewBox=\"0 0 22.767 16.76\">\n  <path id=\"Path_6712\" data-name=\"Path 6712\" d=\"M3916.823,1722.211l-8.221-8.222,2.213-2.213,6.008,6.008,12.333-12.332,2.213,2.213Z\" transform=\"translate(-3908.603 -1705.451)\" fill=\"#0077de\"\/>\n<\/svg>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/td>\r\n\t\t\t\t\t\t\t\t\t\t<td>\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"22.767\" height=\"16.76\" viewBox=\"0 0 22.767 16.76\">\n  <path id=\"Path_6712\" data-name=\"Path 6712\" d=\"M3916.823,1722.211l-8.221-8.222,2.213-2.213,6.008,6.008,12.333-12.332,2.213,2.213Z\" transform=\"translate(-3908.603 -1705.451)\" fill=\"#0077de\"\/>\n<\/svg>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/td>\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\r\n\t\t\t\t\t\t\t<\/tr>\r\n\t\t\t\r\n\t\t\t\t\t\r\n\t\t\t\t\t\t\r\n\t\t\t<tr class=\"table_row\">\r\n\t\t\t\t\r\n\t\t\t\t\t\t\t\t\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<td>\r\n\t\t\t\t\t\t\t\t\t\t\t\t\tExtended warranty\t\t\t\t\t\t\t\t\t\t\t<\/td>\r\n\t\t\t\t\t\t\t\t\t\t<td>\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"5.22\" height=\"2.43\" viewBox=\"0 0 5.22 2.43\">\n  <path id=\"Path_7956\" data-name=\"Path 7956\" d=\"M48.39,10.412h5.22v2.43H48.39Z\" transform=\"translate(-48.39 -10.412)\" fill=\"#000a14\"\/>\n<\/svg>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/td>\r\n\t\t\t\t\t\t\t\t\t\t<td>\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"5.22\" height=\"2.43\" viewBox=\"0 0 5.22 2.43\">\n  <path id=\"Path_7956\" data-name=\"Path 7956\" d=\"M48.39,10.412h5.22v2.43H48.39Z\" transform=\"translate(-48.39 -10.412)\" fill=\"#000a14\"\/>\n<\/svg>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/td>\r\n\t\t\t\t\t\t\t\t\t\t<td>\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"10.186\" height=\"19.471\" viewBox=\"0 0 10.186 19.471\">\n  <path id=\"Path_7957\" data-name=\"Path 7957\" 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fill=\"#0077de\"\/>\n<\/svg>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/td>\r\n\t\t\t\t\t\t\t\t\t\t<td>\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"10.186\" height=\"19.471\" viewBox=\"0 0 10.186 19.471\">\n  <path id=\"Path_7957\" data-name=\"Path 7957\" d=\"M-1.1-.286A10.944,10.944,0,0,1-3.663-.715,9.183,9.183,0,0,1-5.126-1.3l.748-2.09a9.96,9.96,0,0,0,1.7.638A8.3,8.3,0,0,0-.4-2.464a3.577,3.577,0,0,0,2.1-.451,1.44,1.44,0,0,0,.583-1.2,1.584,1.584,0,0,0-.242-.88,2.262,2.262,0,0,0-.682-.66A6.026,6.026,0,0,0,.319-6.182q-.605-.242-1.331-.506-.682-.242-1.353-.55A5.356,5.356,0,0,1-3.575-8a3.5,3.5,0,0,1-.869-1.089,3.37,3.37,0,0,1-.33-1.562,3.87,3.87,0,0,1,.9-2.585A4.422,4.422,0,0,1-1.1-14.608v-2.464H1.188V-14.7a11.923,11.923,0,0,1,1.892.3,10.093,10.093,0,0,1,1.32.407l-.55,2.178a13.945,13.945,0,0,0-1.507-.462A8.145,8.145,0,0,0,.352-12.5a3.041,3.041,0,0,0-1.782.429,1.374,1.374,0,0,0-.594,1.177,1.424,1.424,0,0,0,.176.737,1.646,1.646,0,0,0,.528.528,5.163,5.163,0,0,0,.858.44q.506.209,1.144.429.9.352,1.705.737a6.187,6.187,0,0,1,1.4.9A3.8,3.8,0,0,1,4.719-5.9,3.8,3.8,0,0,1,5.06-4.224a3.736,3.736,0,0,1-.9,2.508A4.669,4.669,0,0,1,1.188-.352V2.4H-1.1Z\" transform=\"translate(5.126 17.072)\" fill=\"#0077de\"\/>\n<\/svg>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/td>\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\r\n\t\t\t\t\t\t\t<\/tr>\r\n\t\t\t\r\n\t\t\t\t\r\n\t\t<\/table>\r\n\t\t\r\n\t\t<div class=\"dipnot\">\r\n\t\t\t\t\t\t\t<div class=\"dipnot-icerik\">\r\n\t\t\t\t\t\t\t\t\t\t\t<img decoding=\"async\" src=\"https:\/\/www.pixii.com\/wp-content\/uploads\/2024\/09\/pricev2.svg\" \/>\r\n\t\t\t\t\t\t\t\t\t\t\r\n\t\t\t\t\tPrice offer on demand\t\t\t\t<\/div>\r\n\t\t\t\t\t\t\t<div class=\"dipnot-icerik\">\r\n\t\t\t\t\t\t\t\t\t\t\r\n\t\t\t\t\t* Travel and indirect costs are excluded and have to be paid additionally\t\t\t\t<\/div>\r\n\t\t\t\t\t<\/div>\r\n\t<\/div>\r\n\t\r\n\t<\/section>\r\n\r\n<script>\r\n\twindow.addEventListener('load', function() {\r\n\t\tconst table = document.querySelector('.table-container table');\r\n\t\t\r\n\t\t\/\/ Tablo ba\u015fl\u0131\u011f\u0131ndaki s\u00fctun say\u0131s\u0131n\u0131 bul\r\n\t\tconst firstRow = 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targets.<\/a><\/div>\r\n\t\t\t\t\t<\/div>\r\n\t\t\t\t\t\t\t\t\t<div>\r\n\t\t\t\t\t\t\t\t\t\t\t\t<a href=\"https:\/\/www.pixii.com\/es\/market\/dso-dnsp\/\">\r\n\t\t\t\t\t\t\t<div class=\"img\" style=\"background-image: url(https:\/\/www.pixii.com\/wp-content\/uploads\/2022\/12\/electric-pole_2.jpg)\"><span>DSO\/DNSP<\/span><\/div>\r\n\t\t\t\t\t\t<\/a>\r\n\t\t\t\t\t\t<div class=\"text\"><a href=\"https:\/\/www.pixii.com\/es\/market\/dso-dnsp\/\">Decongest your grid and improve power quality.<\/a><\/div>\r\n\t\t\t\t\t<\/div>\r\n\t\t\t\t\t\t\t\t\t<div>\r\n\t\t\t\t\t\t\t\t\t\t\t\t<a href=\"https:\/\/www.pixii.com\/es\/market\/ev-charging\/\">\r\n\t\t\t\t\t\t\t<div class=\"img\" style=\"background-image: url(https:\/\/www.pixii.com\/wp-content\/uploads\/2022\/12\/ev_charging_-1.jpg)\"><span>EV charging<\/span><\/div>\r\n\t\t\t\t\t\t<\/a>\r\n\t\t\t\t\t\t<div class=\"text\"><a href=\"https:\/\/www.pixii.com\/es\/market\/ev-charging\/\">Multiply available power for EV charging and minimize electricity costs.<\/a><\/div>\r\n\t\t\t\t\t<\/div>\r\n\t\t\t\t\t\t\t<\/div>\r\n\t\t\r\n\t\t\t\t\t<div class=\"button_area\">\r\n\t\t\t\t<a class=\"pixii_button\" href='https:\/\/www.pixii.com\/markets-landing-page\/' >All markets<\/a>\r\n\t\t\t<\/div>\r\n\t\t\t<\/div>\r\n<\/div>\r\n\n\n\r\n\r\n    \r\n\r\n\r\n<div class=\"pixii-insights-block has-pixii-light-gray-background-color alignfull\">\r\n    <div class=\"container\">\r\n\r\n        \r\n                    <div class=\"insights_block_header\">News &amp; insights<\/div>\r\n        \r\n                    <div class=\"insights_container ajax_container\">\r\n                                    <a href=\"https:\/\/www.pixii.com\/es\/pixii-americas-partners-with-aegis-to-support-resilient-telecom-infrastructure-in-north-america\/\">\r\n                        <div class='img'>\r\n                            <img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"576\" src=\"https:\/\/www.pixii.com\/wp-content\/uploads\/2026\/01\/aegis-and-pixii.jpg\" class=\"attachment-post-thumbnail size-post-thumbnail wp-post-image\" alt=\"\" srcset=\"https:\/\/www.pixii.com\/wp-content\/uploads\/2026\/01\/aegis-and-pixii.jpg 1024w, https:\/\/www.pixii.com\/wp-content\/uploads\/2026\/01\/aegis-and-pixii-300x169.jpg 300w, https:\/\/www.pixii.com\/wp-content\/uploads\/2026\/01\/aegis-and-pixii-150x84.jpg 150w, https:\/\/www.pixii.com\/wp-content\/uploads\/2026\/01\/aegis-and-pixii-768x432.jpg 768w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/>                        <\/div>\r\n                        <div class='cat'>COMPANY<\/div>                        <div class='title'>Pixii Americas partners with Aegis to support resilient telecom infrastructure in North America<\/div>\r\n                    <\/a>\r\n                                    <a href=\"https:\/\/www.pixii.com\/es\/how-the-inflation-reduction-act-ira-is-driving-energy-storage-in-the-u-s\/\">\r\n                        <div class='img'>\r\n                            <img loading=\"lazy\" decoding=\"async\" width=\"835\" height=\"465\" src=\"https:\/\/www.pixii.com\/wp-content\/uploads\/2024\/12\/US-continent.jpg\" class=\"attachment-post-thumbnail size-post-thumbnail wp-post-image\" alt=\"\" srcset=\"https:\/\/www.pixii.com\/wp-content\/uploads\/2024\/12\/US-continent.jpg 835w, https:\/\/www.pixii.com\/wp-content\/uploads\/2024\/12\/US-continent-300x167.jpg 300w, https:\/\/www.pixii.com\/wp-content\/uploads\/2024\/12\/US-continent-150x84.jpg 150w, https:\/\/www.pixii.com\/wp-content\/uploads\/2024\/12\/US-continent-768x428.jpg 768w\" sizes=\"auto, (max-width: 835px) 100vw, 835px\" \/>                        <\/div>\r\n                        <div class='cat'>MARKETS<\/div>                        <div class='title'>How the Inflation Reduction Act (IRA) is driving energy storage in the U.S.<\/div>\r\n                    <\/a>\r\n                                    <a href=\"https:\/\/www.pixii.com\/es\/designing-energy-storage-you-can-trust\/\">\r\n                        <div class='img'>\r\n                            <img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"576\" src=\"https:\/\/www.pixii.com\/wp-content\/uploads\/2026\/03\/Pixii_energy_defence_cover-1.jpg\" class=\"attachment-post-thumbnail size-post-thumbnail wp-post-image\" alt=\"\" srcset=\"https:\/\/www.pixii.com\/wp-content\/uploads\/2026\/03\/Pixii_energy_defence_cover-1.jpg 1024w, https:\/\/www.pixii.com\/wp-content\/uploads\/2026\/03\/Pixii_energy_defence_cover-1-300x169.jpg 300w, https:\/\/www.pixii.com\/wp-content\/uploads\/2026\/03\/Pixii_energy_defence_cover-1-150x84.jpg 150w, https:\/\/www.pixii.com\/wp-content\/uploads\/2026\/03\/Pixii_energy_defence_cover-1-768x432.jpg 768w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/>                  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data-region='EMEA' value='Kazakhstan'>Kazakhstan<\/option><option data-country-code='KE' data-region='EMEA' value='Kenya'>Kenya<\/option><option data-country-code='KI' data-region='APAC' value='Kiribati'>Kiribati<\/option><option data-country-code='KR' data-region='APAC' value='Korea, Rep.'>Korea, Rep.<\/option><option data-country-code='KW' data-region='EMEA' value='Kuwait'>Kuwait<\/option><option data-country-code='KG' data-region='EMEA' value='Kyrgyz Republic'>Kyrgyz Republic<\/option><option data-country-code='LA' data-region='APAC' value='Lao PDR'>Lao PDR<\/option><option data-country-code='LV' data-region='EMEA' value='Latvia'>Latvia<\/option><option data-country-code='LB' data-region='EMEA' value='Lebanon'>Lebanon<\/option><option data-country-code='LS' data-region='EMEA' value='Lesotho'>Lesotho<\/option><option data-country-code='LR' data-region='EMEA' value='Liberia'>Liberia<\/option><option data-country-code='LY' data-region='EMEA' value='Libya'>Libya<\/option><option data-country-code='LI' data-region='EMEA' value='Liechtenstein'>Liechtenstein<\/option><option data-country-code='LT' data-region='EMEA' value='Lithuania'>Lithuania<\/option><option data-country-code='LU' data-region='EMEA' value='Luxembourg'>Luxembourg<\/option><option data-country-code='MO' data-region='APAC' value='Macao SAR, China'>Macao SAR, China<\/option><option data-country-code='MK' data-region='EMEA' value='Macedonia, FYR'>Macedonia, FYR<\/option><option data-country-code='MG' data-region='EMEA' value='Madagascar'>Madagascar<\/option><option data-country-code='MW' data-region='EMEA' value='Malawi'>Malawi<\/option><option data-country-code='MY' data-region='APAC' value='Malaysia'>Malaysia<\/option><option data-country-code='MV' data-region='APAC' value='Maldives'>Maldives<\/option><option data-country-code='MT' data-region='EMEA' value='Malta'>Malta<\/option><option data-country-code='MH' data-region='APAC' value='Marshall Islands'>Marshall Islands<\/option><option 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Sts.<\/option><option data-country-code='MD' data-region='EMEA' value='Moldova'>Moldova<\/option><option data-country-code='MC' data-region='EMEA' value='Monaco'>Monaco<\/option><option data-country-code='MN' data-region='APAC' value='Mongolia'>Mongolia<\/option><option data-country-code='ME' data-region='EMEA' value='Montenegro'>Montenegro<\/option><option data-country-code='MS' data-region='AMERICAS' value='Montserrat'>Montserrat<\/option><option data-country-code='MA' data-region='EMEA' value='Morocco'>Morocco<\/option><option data-country-code='MZ' data-region='EMEA' value='Mozambique'>Mozambique<\/option><option data-country-code='NA' data-region='EMEA' value='Namibia'>Namibia<\/option><option data-country-code='NR' data-region='APAC' value='Nauru'>Nauru<\/option><option data-country-code='NP' data-region='APAC' value='Nepal'>Nepal<\/option><option data-country-code='NL' data-region='EMEA' value='Netherlands'>Netherlands<\/option><option data-country-code='NC' data-region='EMEA' 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