At Pixii, we want to make energy storage convenient. Not only through our systems, but also through how you interact with us. Customer Success is a big part of that. With Dr. Pixii, you don’t have to wait for opening hours or search through documents – he’s available around the clock to assist you – making it easier for you to get quick and accurate answers about Pixii’s products and services.
What’s new
The upgraded Dr. Pixii can now:
- Provide better answers to Pixii product-related questions
- Help submit support tickets
- Assist with filling out the “Request a Quote” form
- Support our Customer Success team by handling many of the routine requests
What this means for you
For customers and partners, this means faster responses, easier access to information, and less waiting time. For our team, it frees up valuable time to focus on more complex cases – so everyone wins.
A note on Dr. Pixii’s expertise
Dr. Pixii is designed and trained to answer questions about Pixii’s products and services. While he keeps getting smarter, he’s not a general-purpose AI – and sometimes he may get things wrong. If in doubt, our Customer Success team is always here to help.
Try him out
You can find Dr. Pixii directly on every page of our website – just look for the blue chat icon in the corner. He also appears on relevant pages with a friendly introduction, ready to take your question.
And of course, he’s included in all our email signatures, so you’re never more than a click away from help.
https://www.pixii.com/dr-pixii/
